Generally the items seen on the website are available. But it can happen that specific colours or sizes are sold out. As soon as you click on the colour or size on the product page, availability is displayed. In case an item is not available after you place an order, our representative will get in touch with you and offer a replacement or a complete refund.
• Delivery within the United Arab Emirates 1 – 3 days = the item is in stock and can be dispatched as soon as the payment is verified.
• Delivery in the GCC up to 6 working days
• No longer available = the item is sold out. It is no longer possible to place an order. In that case please feel free to contact us and we will try to accommodate your requests.

No! You don’t need to worry about a minimum amount when placing an order.

Once your order is ready for shipment, you will receive by email a tracking number that you can use to track your shipments on www.emiratespost.ae

Once your order has been finalised and sent to us, you cannot change it personally. But we’ll gladly change your order if you give us a call or send us an e-mail, provided the order has not yet been dispatched.

Our payment options have been selected with great care. Making payments should be as pleasant and uncomplicated as possible. This is why we offer you the following payment methods:
• Cash on delivery within the UAE
• Credit card

We accept the following credit cards: Visa, Mastercard, American Express.
The security of your data is very important to us and your bank. We therefore ask you to note that there may be a new, secure authentication step when you purchase goods by credit card.

We deliver to all GCC countries.

All prices include sales tax where applicable, exclude shipping costs.
Shipping costs:
Delivery to addresses in the UAE is free of charge regardless of the size of the order.
Delivery to addresses in all other GCC countries is 100 AED for orders smaller than 800 AED. All other orders are free of charge.
Customs-clearance costs that may arise are included in the shipping costs. Additional costs such as customs duties and import taxes may arise. These are determined by Customs and are paid on receipt by the recipient.

www.getundies.online grants you a voluntary right of return of 10 days from receipt of the goods
Goods have to be in their original packaging, not washed and in good condition.
We reserve the right to refuse any return of goods if the items are not in the same conditions as supplied.
Some return charges may incur. For any clarifications please contact us through email or phone.
If you want to exchange an item for a different size or colour, please contact us with the desired size or colour so we can arrange the necessary documentation.

Our prices are the sales prices recommended by the manufacturer. These prices also apply to retail stores. Exceptions are sale items available at a reduced price. The specified sales prices always include sales tax.

The products offered at www.getundies.online are identical to those sold in retail stores. The goods are new goods, free of defects, that we procure directly from the manufacturer.

We are aware that conscientious handling of your personal data is important to you. We take our customers’ trust very seriously. That’s why we strictly adhere to the legal regulations stipulated in the Federal Data Protection Act. Your person and information about your payment is handled confidentially and is protected by technical security systems.